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CKSVIM delivers its academic or educational services through a set of well defined processes meeting the requirements of the students and stakeholders. In the process of delivering educational services, CKSVIM takes into consideration the expectations of the stakeholders, adopts contemporary practices and realigns its delivery mechanism to meet high standards, and it does so by continuously improving its processes and resources in line with the innovative and effective practices.

Students are the main stakeholders (customers) of the institute; therefore their feedback plays an important role in delivering quality education services. The institute, in order to achieve this, collects students’ feedback of each faculty (Subject-wise) in every semester for continuous improvement of education delivery system. Also feedback from other stakeholders like Alumni, Parents of current students, Employees and Industry is taken to make the processes up-to-the mark.

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